Business Continuity Planning
Access Financial Group has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us – If after a significant business disruption you cannot contact us as you usually do at (312) 655-8200, go to our web site at www.afinancial.com, or call our emergency alternate number listed below.
If you cannot reach us through either of these means, you should contact our clearing firm, Raymond James and Associates, at (800) 647-7378 or www.raymondjames.com , for the following transactions “ONLY” (I) Emergency Orders to close existing positions. (II) Emergency Instructions to wire available funds. (III) Security transfers.
Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, Raymond James, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within hours, but less than four existing days. Your orders and requests for funds and securities could be delayed during this period.
Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within one business day. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within two business days. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our web site, www.afinancial.com or our customer emergency number, (262) 652-6687, (this number is only to be used in case of a significant business disruption and not for regular contact with the firm). If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.
For more information – If you have questions about our business continuity planning, you can contact us at (312) 655-8200.
USA Patriot Act
In accordance with Access Financial Group’s Customer Identification Program, customer identification is verified with a national data service, as required by the USA Patriot Act of 2001 and FINRA Regulation.
What this means: If you enter into a new customer relationship with Access Financial Group, the Firm will ask for your name, address, date of birth (as applicable) and other identification information. This information will be used to verify your identity. As appropriate, the Firm may, in its discretion, ask for additional documentation or information. If all required documentation or information is not provided, Access Financial Group may be unable to open an account or establish a relationship with you.
At Access Financial Group we recognize the importance of protecting your privacy and we have policies in place to maintain the confidentiality and security of your personal information. The following policy is designed to help you understand what we collect from you and how we use that information to serve your account.
Confidentiality and Security
We restrict access to nonpublic, personal information about you to those employees and agents who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards to protect your nonpublic, personal information.
Categories of information that Access Financial Group discloses and parties to whom Access Financial Group discloses
We do not disclose any nonpublic, personal information about our customers or former customers to anyone, except as permitted by law.
Categories of information that Access Financial Group collects
We may collect nonpublic, personal information about you from the following sources: Information we receive about your transactions with us, or others; and information we receive from a customer reporting agency.
Unless we hear from you to the contrary, it is our understanding that any free credit balances in your account are being maintained to facilitate your intention to invest such amounts through us.
- Preservation of Capital – Emphasis on preserving existing assets with a preference for holding cash and/or cash equivalents. (IE: MMF’s, CD’s, Treasury Securities with maturities of one year or less).
- Income – Emphasis on generating current income rather than capital appreciation.
- Growth – Emphasis on capital appreciation rather than current income.
- Speculation – Emphasis on aggressive investments that assume above average market risk with the hope of achieving commensurate gains.
- Trading Income – Emphasis on short term trading practices to capitalize on market fluctuations. This objective is associated with a higher than normal market risk.
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Interested in learning more about Access Financial Group and what we can do for you?
Please call (800) 487-8220 or click here to request more information. We look forward to hearing from you.